Open Position Account Manager
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Job Details: Account Manager

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Account Manager
VN2453
Paving
,
Regular
Bachelor's Degree
1 year
 
POSITION: Account Manager
 

ESSENTIAL FUNCTIONS:
  • Provide excellent customer service to existing and new customers
  • Develop and maintain strong relationships with customers
  • Answer client questions
  • Identify new business opportunities among existing customers
  • Liaison for customers and internal team members
 
ROLES AND RESPONSIBILITES:
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long lasting customer relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to team members and customers
  • Develop new business with existing clients and/or identify areas of improvement
  • Forecast and track key account metrics
  • Prepare reports on account status
  • Collaborate with team to identify and grow opportunities
  • Assist with challenging client requests or issue escalations as needed


 
 
 

CHARACTERISTICS & ABILITIES VITAL TO THIS POSITION:
  • Ability to work independently and as part of a team
  • Customer Service Attitude
  • Intuitive listener with high aptitude for learning
  • Results oriented and organized multi-tasker
  • Easily adaptable for frequently changing tasks and responsibilities
  • Problem solver with innovative ideas
  • Self-starter and not afraid to ask questions
  • Excellent verbal and written communication skills
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail
 
EDUCATION AND/OR OTHER REQUIREMENTS:
  • Applicable construction experience a plus
  • 4-year college degree preferred
  • Proficiency in MS Office
  • Timberline and Salesforce experience is a plus
Location: Office is located at 500 South Ewing, Suite G, St. Louis, MO. 
All candidates agree to complete an assessment for selection and pre-employment drug screen.
INTERESTED CANDIDATES SHOULD APPLY: www.lkeeley.com/join-our-team
EOE/AA M/F/Disabled/Vet
#LI-JB1
 
    
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