Open Position Integrated Lab Technician, Supervisor 2
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Job Details: Integrated Lab Technician, Supervisor 2

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Integrated Lab Technician, Supervisor 2
VN1632
Inspired Solutions, Inc.
Edwardsville, IL
Regular
High School or equivalent
4 years
      FUN | FAMILY | ACCOUNTABILITY | RESULTS

To be employed at Inspired Solutions you must support the company’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, teamwork, innovation, respect, personalization and accountability.

Position Title: Integrated Lab Technician, Supervisor
Classification: Exempt
Immediate Supervisor: Program Manager

Our Mission: To INSPIRE the world by providing diverse innovative solutions with a customer-centric approach. We create a culture where our Team Members thrive, the business prospers, and we make a global impact. 

Our Values: ASPIRE
Accountability, Service, People-Centric, Integrity, Risk Management, Empowerment 

JOB OVERVIEW:
Inspired Solutions, Inc. is rapidly growing and is looking to add an experienced and motivated Integrated Lab Technician (Supervisor) to join the team, in support of Customer's Logistics Integration Facility Lab in Edwardsville, IL. 

This position will quickly and accurately respond to customer requirements and requests including, but not limited to, coaching, training and mentoring new employees arriving at the Logistics Integration Facility Center. The ideal candidate will have excellent People and communication skills, self- motivated, and driven to be and do their best.  Also have a background in the technical understanding of  vendor GSM / UMTS / LTE equipment like Ericsson, Nokia, Lucent and Nortel.

ROLES AND RESPONSIBILITIES:
• Assist, mentor, and onboard new Lab Technicians to the Logistics Integration Facility.
. Monitor and meet daily, weekly and monthly training goals.
• Provide training and mentorship to new personnel assigned to the Logistics Integration Facility as follows: 
  • Ensure proper documentation is current and in use.
  • Ensure quality records are maintained and lab certified product is quality compliant.
  • Effectively collaborate with Program Managers, Material Operations and Logistics to support established business and continued training for new Lab Technicians.
  • Ensure appropriate training area and warehouse cleanliness and organization
  • Pro-actively seek continuous improvements within the program
  • Control costs through productivity of personnel, efficient utilization of lab area, supplies and purchases.
  • Responsible for continuous employee development of new team members during their first 30 days of employment.
  • Complete weekly lab Technicians assessments and testing as needed to include individual development plans, short term goals and long term goals.
  • Ensures that the new Lab Technicians are qualified and adequately trained to move forward to permanent employment
  • Establish great relationships with lab personnel
  • Respond swiftly and courteously to customer complaints or inquiries
  • Proactively build and maintain a strong working knowledge of the Logistics Integration Facility lab and processes
  • Proactively provide detailed management reports unique to Inspired Solutions and the customer
  • Maintain compliance with Safety, ISO and TL9000 requirements per customer request
  • Other tasks as requested
SUCCESS FACTORS:
  • 10% Travel Ability Nationwide 
  • A strong belief in ZERO- Being Safe 100% of the time is the expectation 
  • Alignment with company mission, vision, and values 
  • A high level of customer centricity 
  • Strong team player with the ability to adapt to diverse team members
  • Excellent verbal and written communication skills
  • Exceptional Critical Thinking and Leadership skills 
  • Detail Oriented- a high level of attention to detail is required 
  • A high level of time management, accountability, and prioritization skills 
  • Self-motivated, goal- oriented, and driven to accomplish program goals 
  • Ability to be organized, problem solve, and be solution oriented 
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, etc.) 
WORK ENVIRONMENT:
  • This position operates out of our customers site: located in Edwardsville, IL.
  • Ability to lift 25 pounds
EXPERIENCE AND EDUCATION:
  • QUALIFICATIONS:
    • Associates degree required with two to five years supply chain experience and / or prior telecommunication experience.
    • Previous supervisory experience is required
    • Experience and technical understanding with vendor GSM / UMTS / LTE equipment like Ericsson, Nokia, Lucent and Nortel is desired.
    • Strong working knowledge of Microsoft Office applications.
    • Strong leadership, administrative, and communication skills.
    • Solid problem solving skills and ability to perform performance analysis and multi-task.
    • Knowledge of ESD and general warehouse safety standards
     
Inspired Solutions, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.inspired-us.com for more information.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled .

All candidates agree to complete a selection assessment and pre-employment drug screen. 
    
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